Transformational Leader who drives business growth across multiple countries bringing innovative concepts and execution strategies with broad Insurance and Consumer Banking experience throughout Latin America. Strategic thinker and collaborative leader who quickly assembles and engages interdisciplinary teams that share a common vision to achieve end to end transformation. Creates a competitive advantage by leveraging digital transformation expertise to elevate the customer and distributor experience as a critical component of the value chain. Identifies sustainable growth opportunities building and leading companies to achieve multi-million-dollar growth. Passionate about corporate social responsibility, sustainability and coaching new generations.

Executive Competencies

Transformational Executive Leadership, Revenue Growth, Strategic Planning & Execution, Business Turnaround, Technology & Process Innovation, Organizational Structure, New Product Implementation, Marketing, Talent Assessment, Cross-Cultural Team Building, Executive Influence & Communications, People & Customer Centric, Selfless Leadership

Board Experience

Z Zurich Foundation, Zurich, Switzerland 2019 – Present

Board composed of members of Zurich’s Executive Committee plus two senior executives. Recently reelected to the Board, after retirement from Zurich’s full-time job.

Zurich Seguros Mexico, Mexico DF, Mexico.

Chairman of the Board 2021 – Present

Zurich Seguros Colombia, Bogota, Colombia.

Member of the Board

Sylvia has been CEO, VP and different Top Management positions in Zurich, Citibank, Santander in LATAM.